This position is part of a dynamic team of healthcare professionals that trains, implements, customizes, and delivers at At-the-Elbow (ATE) implementation services to our clients. The ATE position is essential to the implementation process and will translate the hard work of implementation into successful day-to-day end user activities. This position requires excellent communication skills and the ability to explain complex subjects in a clear and interesting way. The ideal candidate will interact effectively with all organization levels, specifically clinical and non-clinical roles.
This temporary consultant position is established to motivate end users assuring that the processes around the implementation of the EHR supports the organizational needs and is completed successfully per project goals and specific job requirements. The ATE Support (ATE) report directly to the assigned Team Lead (TL) or Site Manager (SM). They will work in tandem with the client implementation team to provide expert At-the-Elbow support in a specific EHR module or modules. The ATE are the first line of support in assisting end users in specific day to day workflows, resolving issues and becoming proficient in the use of the EHR.
Other duties as assigneds
Skills, Knowledge, Experience & Education
Applicants must be able to pass a comprehensive background check and drug screen and live local to the Ottawa, Canada area, or have the ability to do a daily commute. This is a temporary consultant assignment that will last up to six weeks; this includes training time.
Work Environment & Expectations
Facility workspaces can vary by client, but at a minimum, the physical demands and characteristics of the work environment the job holder will encounter to perform the essential functions of the job successfully include: